Privacy policy

1. Introduction

Henzo Logistics (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our package delivery service app. By using our app, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, contact details, address, and payment information.
  • Delivery Details: Information related to your packages, delivery addresses, and tracking history.
  • Device Information: We collect data about the device you use to access our app, including IP address, browser type, and operating system.
  • Location Data: We may collect your location data to provide accurate delivery services.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To process and deliver packages efficiently.
  • Customer Support: To address inquiries, resolve issues, and improve our services.
  • Analytics: To analyze app usage and enhance user experience.
  • Marketing: To send promotional offers and updates (you can opt out at any time).

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.z

5. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We may share your information with:

  • Delivery Partners: To facilitate package delivery.
  • Service Providers: To assist with app development, analytics, and customer support.
  • Legal Authorities: When required by law or to protect our rights.

7. Your Rights

You have the right to:

  • Access: Request access to your personal information.
  • Correction: Correct any inaccuracies in your data.
  • Deletion: Request deletion of your data (subject to legal requirements).
  • Withdraw Consent: Opt out of marketing communications.

8. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on our app.

9. Contact Us

If you have questions or concerns about our privacy practices, please contact us at contact@henzologistics.com.
Thank you for trusting Henzo Logistics with your package deliveries! 📦🚚